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Business Etiquette & Protocol



Today, business demands more than keeping your nose to the grindstone and your ear to the ground. You will need business savvy, social skills and an understanding of the finer points of etiquette in higher circles if you want to establish yourself in a credible manner in serious business environments or as you rise through the ranks of an organization. People remember and a faux pas at the wrong time can damage your career.

This one day intervention aims to enhance and polish an employees’ business image – and therefore an organization’s image. It will allow the employee to develop etiquette skill, sophistication and confidence. It aims to provide an understanding of good business etiquette, which will enable employees to interact with and perform in a professional manner in most business situations when interacting with business people from all levels within an organisation

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